FAQ
- What differentiates Lunaglow from other vacuum or sweeping tools?
- Battery life?
- Country of origin?
- How many batteries are there? Is the battery removable?
- Life expectancy?
- How often are batteries, cartridges and roller brushes generally replaced?
- Can I clean both wet and dry waste? What floors are suitable?
- How to charge the device? Unplug the power source after a full charge? How long does it take to be fully charged?
- Can hot water be added?
- Can I add detergent or sanitizer?
- Can the device go under the sofa or bed? Can it be dragged along the wall?
- Does it come with a cleaning function? How to operate the Self-cleaning function?
- How to clean the roller brush? How to replace the roller brush? How often do you replace the roller brush?
- Can I dry mop?
- Is there an App? How to connect to the App?
- How can I download the App?
- How to sign in to the App？
- How do I add a device to the App?
- What are the functions of the App? How does it work?
- How to set up a profile?
- Clean water tank indicator showing "not allowed", "lack of water" or flashes randomly? Is self-cleaning mode always showing lack of water?
- The dirty water tank is not full but the device prompts a full water alarm?
- The water spray button is not spraying water?
- Device not absorbing water, leaking?
- No response after pressing the self-cleaning button?